Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
- Standard Shipping (5–7 business days): $5.99
- Expedited Shipping (2–3 business days): $14.99
- Overnight Shipping (1 business day): Available at checkout
- Free standard shipping on orders over $50
- overseas shipping takes 7-15 business days
International Shipping We currently ship to the United States only.
Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at jazzelssss@gmail.com and we will work to resolve the issue promptly.
Returns Due to Failed Delivery If a package is returned due to an incorrect address or failed delivery attempt, please contact us at jazzelssss@gmail.com or visit jazzelsss.myshopify.com/pages/contact.